FAQ
What is Magic Memory Co?
- We are a family business located in Northern Utah! We are passionate about preserving memories. We noticed how many wonderful photos often stay hidden away. We wanted to create a simple and accessible way for everyone to easily transform those memories into something tangible and displayable. Our custom photo magnets offer a fun and effortless way to enjoy your favorite pictures every day.
How can I track my order?
- Once your order is shipped, you will receive a tracking number through email. You can also subscribe to receive SMS notifications on your order status updates after you place the order.
How long will it take to receive my order?
- [Current processing time is 24 hours.]
- We do our best to process and ship orders within 48 business hours. Typically it takes less than a week to receive your order within the USA.
- International orders typically take 2-3 weeks but we cannot guarantee delivery time as customs delays are out of our control.
Who do I contact for further information?
- Please use our Contact Us page if you have any further questions or concerns. You can also email us as hello@magicmemoryco.com